Terms of Use

Last updated: July 15, 2026

These Terms of Use ("Terms") govern your use of the unflare mobile application (the "App") and our website (together, the "Services"), operated by unflare ("we", "us", or "our"). By downloading, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Not a medical app — no medical advice

unflare is a general-information and lifestyle tool only. It is not a medical app, a medical device, a health advisory service, a diagnostic tool, or a treatment aid of any kind. The Services do not provide medical advice, diagnosis, or treatment, and are not a substitute for professional medical care. Nothing in the Services — including verdicts, scores, flagged ingredients, suggested alternatives, insights, statistics, or any other content — constitutes medical, health, nutritional, or professional advice, and none of it should be relied upon as such.

unflare does not diagnose, treat, cure, prevent, mitigate, or manage any disease, illness, or medical condition, and makes no claims to do so.
Verdicts describe how a product's ingredients match your self-reported trigger profile and general published information — they do not predict whether a product will or will not cause a reaction, and they are not a safety assessment of any product.
Always consult a qualified healthcare professional (such as your doctor, dermatologist, or pharmacist) before making any decision about your skin condition, diet, skincare routine, medication, or treatment — including any decision influenced by information shown in the Services.
Never disregard professional medical advice, or delay seeking it, because of something you saw in the Services.
Do not use the Services to make decisions about medications or prescription products. We do not evaluate or score medications — ask your pharmacist or doctor.
Always read the actual product label before purchase or use.
If you are experiencing a medical emergency, contact your local emergency services immediately.

By using the Services, you acknowledge and agree that unflare is not a health advisory app, that you use the information provided at your own discretion and risk, and that you remain solely responsible for decisions about your health, the products you buy, and the foods you eat.

2. Eligibility and accounts

You must be at least 16 years old to use the Services.
You are responsible for the accuracy of the information in your skin profile and for maintaining the security of your account and device.
You agree to use the Services only for your own personal, non-commercial use.

3. Information sources, accuracy, and limitations

The ingredient and condition information behind our verdicts is compiled from publicly available sources. These may include live web sources such as public health organizations (for example, the NHS and other national health bodies), published research, public product databases, manufacturer information, AI-powered reading of label photos, and community contributions.

No affiliation or endorsement. The NHS and any other health organizations, publishers, or databases referenced by the Services are not affiliated with unflare and do not sponsor, endorse, or approve unflare or its content in any way.
General information only. Content drawn from these sources is general, population-level information. It is not tailored medical guidance, and unflare's presentation of it does not turn it into medical advice.
Information changes. Source material may be updated, corrected, or withdrawn after we retrieve it. We do not guarantee that the information shown in the Services reflects the current version of any source, and we are not responsible for the content of third-party sources.
Formulations change, labels vary by region, and automated reading can make mistakes. Results may be incomplete, outdated, or inaccurate.
Restaurant menu results are guidance, not certainty — kitchens vary, ingredients aren't always listed, and cross-contamination is always possible.
If you have a diagnosed allergy or a medically restricted diet, do not rely on the Services. Always verify ingredients directly with the manufacturer or restaurant.
Suggested alternatives are informational suggestions, not endorsements or guarantees of suitability.

4. Subscriptions and payments

The App offers a free tier and an optional paid subscription ("unflare Premium") that unlocks additional features.
Subscriptions are purchased through your Apple App Store account and are subject to Apple's terms. Payment is charged to your Apple ID at confirmation of purchase.
Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage or cancel your subscription in your App Store account settings at any time.
If a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription.
Prices may vary by country and may change; any change will apply to subsequent billing periods after notice as required by law.
Refunds are handled by Apple in accordance with App Store policies.

5. Acceptable use

You agree not to:

Use the Services in any way that violates applicable law;
Reverse engineer, scrape, copy, resell, or redistribute the Services or their data, except as permitted by law;
Upload content that is unlawful, infringing, or harmful, or that contains other people's personal information without permission;
Interfere with or disrupt the Services, or attempt to access them by any means other than the interfaces we provide;
Use the Services to provide medical advice to others.

6. Your content

You retain ownership of the content you submit (such as photos and flare notes). You grant us a worldwide, non-exclusive, royalty-free license to host, process, and use that content to operate and improve the Services — for example, processing a label photo to read its ingredients, or including your anonymized data in aggregated statistics. We will handle your content in accordance with our Privacy Policy.

7. Intellectual property

The Services, including the App, website, logos, design, text, and software, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes on Apple-branded devices that you own or control, in accordance with these Terms and Apple's usage rules.

8. Third-party services and content

The Services may rely on, reference, or link to third-party services, websites, and databases (for example, public health organizations such as the NHS, public product databases, and the Apple App Store). We are not responsible for third-party services, their content, their availability, or their accuracy, and a reference to any third-party source does not imply any affiliation with or endorsement by that source.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR COMPLETE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES — INCLUDING ANY RELIANCE ON VERDICTS, SCORES, OR SUGGESTED ALTERNATIVES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE (OR, IF GREATER, FIFTY US DOLLARS). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

11. Indemnity

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services.

12. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the Services. Sections that by their nature should survive termination (including Sections 1, 3, and 6–11) will survive.

13. Changes to the Services and these Terms

We may modify the Services or these Terms from time to time. If we make material changes to these Terms, we will notify you through the App or by other reasonable means before they take effect. Continuing to use the Services after changes take effect means you accept the updated Terms.

14. Apple App Store

These Terms are between you and us, not with Apple. Apple has no obligation to provide maintenance or support for the App and is not responsible for addressing any claims relating to the App. Apple is a third-party beneficiary of these Terms and may enforce them against you.

15. General

These Terms constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms are governed by the laws applicable in the place where we are established, without regard to conflict-of-law rules, except where the mandatory consumer protection laws of your country of residence apply.

16. Contact us

Questions about these Terms? Email us at hello@tryunflare.app.